About Us
We are a small family run business that began in 2016. We have provided services through the full range of the industry including but not limited to CNC machining, small and large dining tables, boardroom tables, credenzas/hallway units, bedside tables with integrated drawers, cabinetry, vanities, various types of resin work (mainly live edge slab resin dining tables), machinery reconditioning, steelwork and more recently we have added timber sales and timber machining to our repertoire.
At present, around half of our work involves recycled hardwood. Our preference is to work with timber that is ethically sourced, and there is little more ethical or sustainable than using something that was destined for landfill. Also, the appearance of recycled hardwood is hard to match with any newly sourced timbers.
We obtain rough sawn timber from local demolition teams, and machine that timber into Dressed All Round (DAR) timber, for sale direct to public and for use in our own products.
As we use all of the timbers that we sell in our own products, we are able to provide advice on how to use that timber, and as a fellow maker, you are able to buy with confidence as you know the timber is already being used in other products!
We intend to remain a small business that specialises in custom work. As such, while we do have a standard product range, we love to work with customers who have an idea of what they are after. Our design process is fairly agricultural - send us a sketch or an image (i.e. from pinterest or instagram), and explain to us what you're after, and we will work with you to achieve what you are looking for.
Our address at present is 111 Islington Street Collingwood
Contact Numbers:
Chris - 0412 965 821
Tom - 0422 977 010
Guarantees
Wilky's timber provides the following guarantees in accordance with the Australian Consumer Law. We provide bespoke, hand-made furniture from recycled and new timber and these guarantees are offered in the context of what our customers should expect from Timber Crafters subject to acceptance of the following disclaimer.
Timber disclaimer
The nature of timber, and what we love about it, is that there is great variance of tone and natural character including gum vein, gum pockets, grain pattern, knots. We cannot guarantee to reproduce an exact match to the appearance and tone of the timber from a product displayed on our website or social media as we only have access to the timber that is available at the time. We undertake to match the timber as close as possible to your preferences as described to us in the order form. We will not offer any refunds, replacement or exchanges for pieces for which the timber has been picked to your requirements unless otherwise required by law.
All our timber is furniture grade timber obtained by us from third party suppliers. Our suppliers have informed us that the timber moisture content levels do not exceed 12% but we cannot guarantee that every piece of timber has been checked.
Timber is a natural living product and always moves, depending upon the surrounding environment. For example, moisture held within the timber can dry when moved to a heated environment. When a change in environment occurs quickly, small splits in the timber may appear. This is to be expected and any split less than 2mm is not a defect, but part of the natural adaptation process.
Quality Assurance
Each piece is unique. We guarantee that all our furniture is fit for the purpose described by us. If you select a design created by us as displayed on our website or social media, we guarantee that the item will be made in accordance with the instructions that you provide. This includes, being made with the type of timber chosen by you, the type of finish, style and design. We cannot guarantee the exact same ‘look’ as displayed on our website or social media as even where the same type of timber is used, each piece will differ.
We guarantee to make custom furniture in accordance with the information provided by you. For this reason, we encourage you to provide us with all your specific requirements. This includes but is not limited to, design, the timber type, the character level of the timber and measurements. All custom designs are forwarded to you for approval before work commences. We will create your custom furniture piece based on your approved design. We will not provide refunds or exchange if you are subsequently dissatisfied with a design approved by you. Where there is more than one party involved, approval is deemed to be final and given by all parties, unless you tell us otherwise.